Ontology Creation Process in Knowledge Management Support System for a Research Institute

Abstract

Though the issue of knowledge management is a hot subject of interest in nowadays market companies, integrated solutions fit to the specific needs of research institutes still require more attention. This paper documents a part of the research activities performed at National Institute of Telecommunications, related to development of research institute knowledge management support system. The ideas lying in the background of the system come from the recent theories of knowledge creation and creativity support and from experience with everyday practice of knowledge management in market companies. Main focus is put here on the issue of creation of a research topics ontology that is meant to be a semantic backbone of the system. Three-stage approach is proposed, aiming at the construction of ontologies for different levels of organizational hierarchy, from individual researcher, through group or unit, up to the whole institute. Created ontologies are linked to knowledge resources and support diverse activities performed at those levels