New Metric for World Wide Web Service Quality

Authors

  • Tadeus Uhl
  • Janusz Klink
  • Paweł Bardowski

DOI:

https://doi.org/10.26636/jtit.2014.2.1022

Keywords:

Apdex, G.1030, QoE, QoS, quality metrics, service quality assessment, WWW service quality

Abstract

The main topic of this paper is the quality of the WWW service evaluation. The authors present well-known measurement methods, and present the new “Power” metric for quality, advocating it as a method of assessing the quality of such service. This metric is based on the most important network parameters that affect any assessment of the WWW service, i.e. Web page opening time and download data transfer rate. The new method is easy to implement, fast in operation, and provides stable and repeatable results.

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Published

2014-06-30

Issue

Section

ARTICLES FROM THIS ISSUE

How to Cite

[1]
T. Uhl, J. Klink, and P. Bardowski, “New Metric for World Wide Web Service Quality”, JTIT, vol. 56, no. 2, pp. 50–58, Jun. 2014, doi: 10.26636/jtit.2014.2.1022.

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