Evaluation of Reliability of Mobile ICT Services
DOI:
https://doi.org/10.26636/jtit.2021.141420Keywords:
reliability, ICT mobile services, user satisfactionAbstract
This article discusses common problems with reliability and availability of ICT services, mainly in mobile networks. Internet access-related services have been examined and traditional service quality assessment methods have been compared with the proposed solutions, with the primary focus placed on availability and reliability of mobile services. The required parameter values describing reliability and quality levels have been defined and proposed.
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