QRouteMe: A Multichannel Information System to Ensure Rich User-Experiences in Exhibits and Museums

Authors

  • Antonio Gentile InformAmuse s.r.l., Palermo, Italy , University of Palermo image/svg+xml
  • Salvatore Andolina InformAmuse s.r.l., Palermo, Italy , University of Palermo image/svg+xml
  • Antonio Massara InformAmuse s.r.l., Palermo, Italy
  • Dario Pirrone InformAmuse s.r.l., Palermo, Italy
  • Giuseppe Russo InformAmuse s.r.l., Palermo, Italy
  • Antonella Santangelo InformAmuse s.r.l., Palermo, Italy
  • Salvatore Sorce InformAmuse s.r.l., Palermo, Italy , University of Palermo image/svg+xml
  • Eleonora Trumello InformAmuse s.r.l., Palermo, Italy

DOI:

https://doi.org/10.26636/jtit.2012.1.1253

Keywords:

Exhibition, Integration, Multichannel information system, User-experience, Museums, Personalization

Abstract

In this article the QRouteMe system is presented. QRouteMe is a multichannel information system built to ensure rich user experiences in exhibits and museums. The system starts from basic information about a particular exhibit or museum while delivering a wide user experience based on different distribution channels. The organization of the systems’ components allow to build different solutions that can be simultaneously delivered on different media. A wide range of media from touch-screen installations to portable devices like smartphones have been used. The used devices can communicate each others to increase the usability and the user experience for the visitors. Another important feature of the system is the definition of an inexpensive auto-localization system based on fiduciary marks distributed all around the building. In this article the system is presented from an architectural and functional point of view. A case study and analysis of experimental results are also provided in a real environment where the system was deployed.

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Submitted

2023-06-28

Published

2012-03-30

Issue

No. 1 (2012)

Section

RESEARCH ARTICLES

License

Copyright (c) 2012 Journal of Telecommunications and Information Technology

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

[1]
A. Gentile, “QRouteMe: A Multichannel Information System to Ensure Rich User-Experiences in Exhibits and Museums”, JTIT, vol. 47, no. 1, pp. 58–66, Mar. 2012, doi: 10.26636/jtit.2012.1.1253.